Hiring for PT Security Guard & Customer Service

Position Summary

Did you watch Roadhouse and think, “I’m Dalton”? Or Cocktail and think, “I’m Flanagan!”

Here’s your chance! Well… the California improv comedy theater version. Meaning, someone personable and reliable that can help with security and also pitch in when needed at the box office/bar.

Before, during, and after our shows, you will ensure that patrons are greeted and welcomed into the venue while keeping everyone respecting our neighbors. You will be responsible for maintaining the safety of the staff, patrons, and the venue. The majority of time will be spent maintaining a good reputation while performing with the utmost efficiency, ensuring quality customer service, and building loyalty and trust with guests and staff. You will work hand-in-hand with the House Manager to maintain all policies and procedures.

Duties and Responsibilities

Responsibilities include, but are not limited to:

  • Patrolling outside and inside the venue
  • Checking IDs at the entrance (we are 21+)
  • Executing incident reports with supervisor when appropriate
  • Maintaining a clean atmosphere inside and outside of the venue
  • Acting as professional and courteous as possible in any situation
  • Completing closing duties as assigned by supervisor
  • Crowd control
  • Answering questions regarding the theater, shows, and training center and/or referring customers to the correct person for assistance
  • Helping with busy times at the bar.

Qualifications

  • CA Security Guard CardREQUIRED
  • Prefer 1 year in the hospitality or entertainment industry but not required
  • Must be reliable, responsible, and friendly.
  • Great communication skills are a must
  • Outgoing personality
  • Attention to detail
  • Positive attitude
  • Lead Card (within 30 days of employment, can be completed free online)
  • Physical Requirements: Must be able to stand/walk for up to 5 hours at a time. Must be able to lift at least 75 pounds safely and properly.
  • Must be able to work Thursday through Saturday and some Sundays from approximately 6:30 to 11:30 pm.

Compensation

Pay is $12.50/hour plus a share of tips during shift.

50% discount on classes, shows, etc.

Apply

To apply submit a resume and letter of interest to info@finestcityimprov.com. If selected for interview you will be asked to also submit 2 professional and 2 personal references. Start date is ASAP.

About Finest City Improv

Finest City Improv was founded in 2011 as a way to entertain, inspire and bring joy and laughter to the community of San Diego. From performers, to students, to loyal fans, and first time visitors, we promise a playful and return-worthy experience with our commitment to sharing, teaching and connecting people with laughter.

Performances are weekly in our theater in the Hillcrest area of San Diego. Classes are available for all levels of improv students and instructed by an experienced teaching staff. Our corporate workshops help teams of all sizes collaborate more creatively and effectively, resulting in a more engaged workforce and a better bottom line.

FCI is an equal opportunity employer.

FCI recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. 

Our dedication to promoting diversity, multiculturalism, and inclusion is reflected in all of our activities.  We are fully focused on equality and believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin and all the other fascinating characteristics that make us different.

OUR CORE VALUES

CULTIVATE FUN, HAPPINESS, AND A LITTLE WEIRDNESS IN EVERYTHING AND EVERYONE.

Improv has made us happier people.  We have chosen to spend our lives living, breathing, and sharing improv with others because it is how we stay funny, happy, and delightfully out of the normal comfort zones. Every audience member, student, client, and team member will be delightfully surprised by the degree to which we to help them discover more joy in their lives with what we do.

ENSEMBLE FIRST.

We believe that improv, like other art forms, should be a safe space to make others uncomfortable by taking intellectual, artistic, and personal risks. As highly creative people that push at the boundaries of what is currently “acceptable” we are always at risk for being misunderstood. Therefore, we also believe in first assuming good intentions when misunderstandings happen or offenses are taken and engaging in direct face to face healthy debate on the merits of these actions.

CREATIVE RISK-TAKING

The only star in an improv is the ensemble itself.  We embrace everyone on our team and in our community with a spirit of generosity and respect.  Our collective impact is greatest when we rely on, help, and challenge each other to be our best.  We take a collective bow as a team and accept the applause with pride. We are the most inclusionary, fun, and supportive home to improvisers in San Diego.